We are more than just a gaming platform. Bonus99 was built with one clear purpose — to deliver a safe, fair and enjoyable online casino experience to Malaysian players. From Kuala Lumpur to Kota Kinabalu, over 500,000 active members already trust us.
Bonus99 started with a simple question — why didn't Malaysian players have an online casino platform that truly understood their needs? At the time, most available platforms were built for overseas markets, with foreign-language interfaces and payment methods that didn't suit local conditions. Deposits and withdrawals took hours to process, customer support was difficult to reach, and the value offered to everyday players was well below where it should have been.
That's where Bonus99 was born. Our founding team consists of individuals with years of experience in Southeast Asia's online gambling industry who understand the unique landscape of the Malaysian market — from player habits and popular game preferences to language needs and the most convenient payment methods for local users. We didn't want to build a generic platform. We wanted to build Bonus99 — a platform that feels like it was made specifically for Malaysians.
Today, Bonus99 is one of the most actively used online casino platforms in Malaysia, with over 500,000 registered members and total winnings paid out exceeding MYR 50 million to players across the country. Our members come from all walks of life and age groups — some play casually on weekends just for fun, some are serious players who rely on detailed strategies, and others simply want to try their luck at a life-changing progressive jackpot.
What unites all Bonus99 members is trust. Trust that every game on our platform is fair and secure. Trust that their funds are protected. Trust that when they win, their money will be paid out without issue. Maintaining that trust has been Bonus99's number one priority from day one, and it will remain so for as long as this platform operates.
| Things | Information |
|---|---|
| Platform Name | Bonus99 |
| Website | Bonus99.express |
| Year Founded | 2019 |
| Main Markets | Malaysia |
| Platform Language | Bahasa Melayu, English |
| Currency | MYR (Malaysian Ringgit) |
| Total Games | 2,000+ |
| Minimum Deposit | RM 10 |
| Minimum Withdrawal | RM 30 |
| Payment Methods | Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks |
| Customer Support | 24/7 — Live Chat & Email |
| Support Email | Support@bonus99.express |
Bonus99 partners with world-class game providers that hold independent certifications and audits to ensure every game is fair and transparent:
For general enquiries, business partnerships, or complaints, you can reach our team via:
Six key advantages that set Bonus99 apart from other platforms on the market
Four principles we have never compromised on since the very first day Bonus99 was founded
At Bonus99, every game runs on an RNG (Random Number Generator) engine that is audited regularly by qualified independent third-party bodies. This ensures that every slots spin, every card hand, and every game outcome is genuinely random and cannot be manipulated by any party — including Bonus99 itself. These audit reports are available for review within your account section.
Bonus99 believes players deserve to know how their platform operates. All terms and conditions are written in plain, easy-to-understand language — no confusing legal jargon. The return-to-player (RTP) rate for every game is publicly displayed. Your full transaction history is accessible at any time. We have nothing to hide from our members.
Bonus99 takes responsible gambling seriously. We offer daily deposit limits, loss limits, session time limits, and the option to self-exclude temporarily or permanently for players who feel they need greater control. Support for players experiencing addiction issues is always available through the national helpline at 1-800-888-228.
Every product decision at Bonus99 is made with Malaysian players in mind first. That means a Bahasa Melayu interface, support for all popular local payment methods, sports coverage relevant to local fans such as badminton and the Malaysia Super League, promotions aligned with local celebrations like Hari Raya and Hari Merdeka, and value that truly makes sense for local players.
Milestones we're proud of since Bonus99 first launched
A dedicated team working around the clock to ensure the best experience at Bonus99
Bonus99 is powered by a team of more than 200 dedicated individuals working behind the scenes — from software engineers and security analysts to digital payment specialists and customer support agents ready to assist you at any time.
One question we often hear from new players is — what makes Bonus99 different from the dozens of other platforms that also claim to offer the best experience? The answer isn't in our promotions or our ads. It's in our track record — in our history of consistent payouts, in the feedback from members who have been with us for years, and in the product decisions we make every day that always put players first.
Take our decision to fully support Malaysia eWallets back in 2021 as an example. At the time, many other platforms still relied solely on bank transfers that could take hours to process. We saw that Malaysian players had already shifted to Touch 'n Go eWallet and GrabPay for their everyday transactions, and we moved quickly to integrate these methods into the Bonus99 platform. The result — deposit times dropped to under 2 minutes, and member satisfaction rose sharply.
Another example is our approach to sports content. Bonus99 doesn't just offer the EPL and the major European leagues that every platform carries. We invest in coverage of the Malaysia Super League and FA Cup Malaysia because we know local football fans want to bet on their favourite teams like Johor Darul Ta'zim, Selangor FC, and Perak FC. We carry full Malaysian badminton coverage including all BWF tournaments featuring champions like Lee Zii Jia and Aaron Chia, because we understand how much this sport means to Malaysians.
While Bonus99 has come a long way from its humble beginnings in 2019, we never rest on our laurels. Our product team is constantly working on improvements and new features to make the Bonus99 experience better every day.
In the near future, Bonus99 will be launching a more comprehensive e-sports section — covering tournaments such as Mobile Legends: Bang Bang (MLBB) MPL Malaysia, PUBG Malaysia Championship, and local Valorant tournaments. This is a direct response to the growing demand from Malaysia's e-sports community, and we want Bonus99 to be the go-to platform for Malaysian e-sports fans.
We are also working on Bonus99 Mobile App 2.0, which will feature a cleaner interface, more intuitive navigation, and improved personalisation — including game recommendations based on your playing habits, smart notifications for promotions relevant only to you, and a personal analytics dashboard to help you better understand your gameplay patterns.
Another development we are looking forward to is the expansion of Bonus99's responsible gaming programme — including partnerships with accredited gambling addiction support organisations in Malaysia to provide members who need help with more comprehensive resources and easier access to assistance. We believe that a responsible platform is ultimately the best platform for everyone in the long run.
All personal information you share with Bonus99 during registration, platform use, and financial transactions is fully protected under Malaysia's Personal Data Protection Act 2010. Your data is encrypted with 256-bit SSL, stored on secure servers, and is never sold or shared with third parties for marketing purposes without your explicit consent. You have the right to access, update, or request deletion of your personal data at any time by contacting us.
For data privacy enquiries, please contact us at support@bonus99.express.
Read Full Privacy Policy →Bonus99 believes casino gaming should be an enjoyable form of entertainment that doesn't affect our players' quality of life. We provide a range of self-protection features including daily deposit limits, loss limits, session time limits, and self-exclusion options. If you or someone you know needs help with a gambling problem, please contact Malaysia's national helpline, available 24 hours a day, free of charge.
For users aged 21 and above only. Malaysia's problem gambling helpline (free, 24 hours): 1-800-888-228